Politique de confidentialité

Effective Date: May 14th, 2025

La Pasta Italia (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and complying with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25 (Act to modernize legislative provisions as regards the protection of personal information).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us online or in person at our store.

1. Personal Information We Collect

We collect personal information that you voluntarily provide when:

  • Making a purchase (online or in-store)

  • Creating an account on our website

  • Signing up for newsletters or promotions

  • Contacting us with a question or concern

This information may include:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Purchase history

  • IP address and browsing behavior (for online users)

2. Why We Collect Your Information

We collect and use your personal information for the following purposes:

  • To process orders and payments

  • To deliver products and provide customer support

  • To send order confirmations and updates

  • To manage marketing communications (only with your consent)

  • To comply with legal and regulatory requirements

3. Consent

By providing personal information, you consent to its collection, use, and disclosure as described in this policy.
If you are a resident of Quebec, we may request explicit consent for specific uses (such as marketing) in accordance with Law 25.

You may withdraw your consent at any time by contacting us (see Section 8).

4. Sharing Your Information

We only share your personal information with third parties when necessary to:

  • Fulfill orders and process payments (e.g., Shopify, PayPal)

  • Deliver goods (e.g., shipping carriers)

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

5. Retention and Storage

Your personal information is stored securely and retained only for as long as necessary to fulfill the purposes outlined above or as required by law. Once no longer needed, we securely destroy or anonymize it.

6. Your Rights (Including Quebec Residents)

You have the right to:

  • Access your personal information

  • Correct or update your information

  • Request deletion or anonymization (where applicable)

  • Withdraw consent for communications

  • Be informed of any privacy incidents involving your data, if applicable under Quebec’s Law 25

To exercise any of these rights, contact us (see Section 8).

7. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Improve site performance and user experience

  • Analyze visitor traffic and trends

  • Remember your preferences

You can manage or disable cookies through your browser settings.

8. Contact Us

For questions, concerns, or to exercise your rights, contact:

La Pasta Italia
Email: info@lapastaitalia.ca
Phone: (514) 500-5085
Address: 209 Bd Harwood, Vaudreuil-Dorion, QC J7V 1Y3

If you are not satisfied with our response, you may contact the Commission d’accès à l’information du Québec (CAI)or the Office of the Privacy Commissioner of Canada.

9. Policy Updates

We may update this Privacy Policy to reflect changes to our practices or legal obligations. The most current version will always be posted on our website with the updated effective date.